Dear Sir/Madam,
I am writing to complain about a meal my family and I had in Rick's Restaurant last Sunday night.
We have gone multiple times to this Restaurant but last Sunday it was awful. We had to wait for about 50 minutes to eat what we had asked because there was a problem in the kitchen and they could not prepare the meal on due time.
Furthermore, when we were finally eating our meal, the electricity went off and all the place was really dark. We were so angry we decided to leave the place and we called a take-away service.
I have eaten, as I said, a lot of times in this restaurant but last night the service was disgusting and I refuse to go again unless I get a refund.
I look forward to your answer
Yours faithfully
Tomas Oldano.
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